The Ten Rules of Engagement: A Summary

The Ten Rules of Engagement:

  1. Rule #1 – Employee Engagement is NOT an Initiative – It’s a Way of Life.
  2. Rule #2 – Leaders Must Show Goodwill Toward Others.
  3. Rule #3 – Leaders Must “Know Their Employees”.
  4. Rule #4 – Leaders Must Have the Tools to Foster Engagement.
  5. Rule #5 – The Employee and Customer Experiences Must Be Mirror Images.
  6. Rule #6 – Companies Must Market to Employees to Engage Them.
  7. Rule #7 – Communication Builds Engagement.
  8. Rule #8 – Deal with any “Bad Apples”.
  9. Rule #9 – Engagement is More Than a “Pat on the Back”.
  10. Rule #10 – Measure the Right Things and Then Act

Original URL: http://employeefactor.com/2008/02/the_ten_rules_of_engagement_a.html

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